Course Content
Slides and class notes
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Customer Relationship Management Slides
PAPER 20
PAPER 21
Examination
Student Ratings & Reviews
Quite a fascinating journey, however, more improvement can still be done to the audio. Thank you.
Fantastic
It's the perfect match for me.
It explained every obstacle's I usually encounter on field with step by step solution's.
It explained every obstacle's I usually encounter on field with step by step solution's.
The voice over was not helpful, having the course taught/lectured by someone, would have been helpful or getting the handbook, would have been better.
Insightful and educative. The audio was a bit poor.
The course has been informative and educative.
It was a good match for me as it opened my eyes to diverse aspect of management and customer service skills. This is a perfect coure for a beginer.
it was worth the time and very insightful and educating
I enjoyed the course especially the second section. Although I had few challenges with the reading.
An interesting, educating and enlightening course it was.
great
IT was a very informative and interesting course
it is an exellent class